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Autoist Car Insurance: Data Policy

Data is important. Please read carefully through the below to make sure you fully understand how we will collect and use your data.

Autoist Data Policy

Autoist will handle all information responsibly and fairly in accordance with UK Data Protection legislation and best practice guidelines. We will only store your information for as long as legally required for the purposes of providing your insurance policy, this is usually up to 7 years. Your personal information means any information we hold about you or any information you give us about anyone else.

Autoist is committed to ensuring that your information is secure. Autoist will not sell, distribute or lease your personal information to third parties unless you have given your permission or we are required to do so by law.

Autoist is a trading style of Coverbox Insure Limited, for the purposes of the General Data Protection Regulation (EU), the Data Controller for your insurance policy will be Coverbox Insure Limited.

TomTom Telematics BV (“TomTom”) may act as data controller for any personal information you submit via the CURFER App, for example your name and email address when setting up your account.

It is important that you read the following information carefully so that you fully understand who can access and use the information you have provided, together with the data collected by the TomTom CURFER Device and App and the purposes for which it will be used. This should be read in conjunction with the information contained in your policy documents.

Sensitive Information

Some of the personal information that we ask you to provide is known as ‘sensitive personal data’. This will include information relating to health issues, age and any criminal convictions. We need to use sensitive personal data to arrange and manage your policy and to provide the services described in your policy documents.

Consent

By purchasing an Autoist policy you are consenting to your data being used in the way described in the policy documents. You should show these documents to any named driver or prospective named driver.

You can choose whether you wish to share your driving data with Autoist. If you no longer wish to share your driving data you can amend your preferences in the settings section of the TomTom CURFER App. Withdrawing your consent to sharing driving data will not affect the terms of your motor insurance policy, however you will no longer be eligible for the Autoist Reward Scheme.

Where you or a named driver has withdrawn consent to Autoist using the driving data, this does not remove our right to use the data collected up to the point of your notification is received by Autoist.

Access to your information

You have the right to ask Autoist to amend, or correct any inaccuracies, in the information we hold. You also have the right to request a copy of the data that has been collected during the term of this agreement and is being held about you.

If you wish to be provided with this data, please send your request by email to datacontroller@autoist.co.uk

If you have any questions about how we use your data please write to us at:

Autoist Data Enquiries| Coverbox Insure Limited |Thorpe Park | 239 Thorpe Road | Peterborough | PE3 6LW

Use of your personal data

Autoist will share the information you give us about you, or any additional drivers, with our panel of insurers to source quotes for you prior to purchasing a policy, at renewal, and prior to making any changes. Autoist will share your personal information with your chosen insurer to administer your policy.

Your information will also be shared with other third parties, including TomTom, credit reference agencies, claims services providers and fraud prevention agencies.

Reward Scheme

As an Autoist customer, you may be eligible for our Reward Scheme.

We will use your data to validate your eligibility to participate in the Reward Scheme, to contact you about the schemes (for example using your email address to notify you if a new reward is available), and to deal with any queries or complaints you may have about the Reward Scheme.

We may also share your data with our Reward Scheme partners if it is necessary for us to do so in order to provide you with an eligible reward under the scheme. We will regularly update our list of Reward Scheme partners; full details are available here.

Credit checks and fraud prevention

In assessing your application, Autoist and its insurers use a variety of databases to check your identity and also help prevent fraud. Autoist may check your details against records held by credit reference agencies who may keep a record of the search. Autoist may also pass information to credit reference agencies that we hold about you and your payment record; this may be used by other credit lenders for credit decisions, for fraud prevention, money laundering prevention and for tracing debtors.

Autoist will also use information provided to us relating to you, your vehicle, and your previous insurance history that has been provided to us by third parties.

In the event that we are unable to recover outstanding balances relating to your insurance policy Autoist may pass your details on to a third party debt collection agency to recover the outstanding balance on our behalf.

Data collected by the TomTom CURFER Device and App

By installing the device, you are consenting to your driving data being collected and used by TomTom and Autoist. The driving data collected by the device is transmitted via Bluetooth to the CURFER App and then to TomTom via mobile phone network, in a secure format. Autoist will use the data in the ways outlined below.

For more information about how TomTom will store and use data collected by the TomTom CURFER Device and App, please click here.

You must inform anyone that is insured to drive your car that it is fitted with a device that will collect data about how your car is driven and used. You must advise every driver, named on your certificate of motor insurance, that information regarding each journey will be recorded and made available to Autoist.

From the date the device is installed it will collect information including (but not limited to):

  • Acceleration
  • Braking
  • Cornering
  • Distances
  • Mileage
  • Time spent stationary
  • Time of use

This information will be used to build up a profile of how, where and when your car is driven. The data collected by the device may be used for the following purposes:

  • Operational requirements, including the activation, disconnection, updating and testing of your device and any associated software (e.g. during installation or to perform maintenance checks);
  • To provide data to your personal online dashboard;
  • Processing your personal data for the purpose of providing you with your insurance policy and associated services;
  • To assess your driving behaviours and your car usage
  • To enable us to contact you regarding the administration of your insurance policy, provide you with reminders, reward options where available, and/or hints and tips. To do this, we would contact you via email, telephone, text message, or post, however these communications will not take the form of marketing or promotional material;
  • To provide you with any additional optional services that are or may become available, where you agree to these at purchase or during the period of insurance;
  • To carry out research and analysis to help Autoist to understand driving behaviours which the insurer will use to develop the underwriting of this product and to assist with the development of similar products; and
  • General research and analysis including mapping and refining techniques for analysing the data. In such circumstances the data will be anonymised and will not identify you or your car.

If your insurance policy is cancelled, by you or by us, the TomTom CURFER Device and App will continue to collect driving data, however TomTom will no longer share this information with Autoist.

Autoist will only disclose data collected by the device to authorities such as the police or courts where we have your permission to do so (or another driver’s permission, where the data relates to them), except where we are required to do so by law, when subject to court order or where we suspect fraud or attempted fraud.